Track your order

Check the latest updates on your delivery.

Track your delivery

Use your shipping email

Open your shipping confirmation email and select the tracking link to follow your delivery.

Not shipped yet? Use the order link in your order confirmation email to check its status.

Tracking help

Where can I find my tracking link?

Check your shipping confirmation email for a link to your shipment. Look in your spam or promotions folder if you cannot find it.

Your order confirmation also includes a link to your order status. If you still need help, contact us with your order number.

Why isn’t my tracking updating?

A tracking number can be created before the carrier receives or scans your package. Updates appear as the carrier processes your shipment.

Check the carrier’s tracking page for the latest update. If your order has passed its estimated delivery window, contact us with your order number.

Why are my items arriving separately?

Your order may arrive in multiple packages, including shoes shipped separately from clothing. Each shipment may have its own tracking link and delivery date.

Check your shipping emails to see which items are included in each package.